In many ways, this post is about whether I, as a strategist, would make a slide recommending union-busting. Slides are the norm in business communication and strategy making from the C-Suite on down. And I often wonder about how I would respond to different situations in that context. Personally, I have no direct professional experience […]
Why Capital One Cafes Highlight a Major Problem?
This post took me in a direction that I didn’t expect to go. I planned to highlight a strategic error, explain the importance of knowing your core business, and make recommendations about business decision making. But in retrospect, while researching Capital One Cafés, I learned about an obvious and long-term banking trend that is having […]
What is Actual Competition?: The Monday Night Wars
Last Edited: May 7, 2024 Competition does some weird things to a work environment. I’ve seen co-workers get tense, speculate wildly, see threats everywhere, and go in directions that probably revealed more about their personal psychology than the company’s strategic situation. And I understand. Competition is scary and disrupts the status quo. Competition brings the […]